F.A.Q
FREQUENTLY ASKED QUESTIONS
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How much does shipping cost?
The following charges will be applicable for products purchased from us:
- Flat rate of $15.00
- Free Shipping for orders over $150.00
The above flat rate & free shipping costs do not apply to the following:
- ARTWORK
- Large Items
- Heavy Items
- Regional / Rural orders
- International orders
Additional shipping charges may apply and will be advised and invoiced after your order is placed.
If the shipping exceeds the cost of the order, Pseudonym Gallery has the right to refuse fulfillment and you will be refunded the total paid.
You can read the full shipping policy here
How long does shipping take?
- Metro Areas: 3-5 Business Days
- Regional Areas:7-10 Business Days
- Remote Areas:15-20 Business Days
- International:TBA
The following timeframes are estimates only and do not include processing time and orders placed outside of gallery opening hours.
You can read the full shipping policy here
When will my click & collect order be ready?
It normally takes 48 - 72 hours from the time you place your order and payment has processed to complete preparing your order.
Collection times are dependent on opening hours of the gallery or by prior arrangement.
Where do I pick up my click & collect?
You can pick up your click and collect at
What are the gallery opening hours?
Pseudonym Gallery is currently open for trade each week on the following days
Thursday By Appointment
Friday 10am - 3pm
Saturday 10am - 2pm
You can contact us to arrange an appointment outside of these hours.
How do I apply to show my Art at Pseudonym Gallery?
Plese use the contact form for any enquiries regarding showing your Art at Pseudonym.
For upcoming exhibitions please use the submission form on the homepage.
To hear about our upcoming exhibitions ahead of time and to not miss out on submission deadlines, please subscribe to our newsletter.